shipping policy

Thank you for visiting and shopping with us. Below are the termsand conditions of our Shipping Policy.

Shipment processing time
  • We take X-X business days to process the orders.
  • Shipping and delivery of orders are not active on weekends and holidays.
  • In holiday seasons or high inflow of orders, there is a possibility of the orders getting delayed. We will notify you accordingly via email or phone, or text and keep you updated in case of delays. Please bear with us in those critical circumstances.
Shipment confirmation & Order tracking

Once we ship your orders, we will send you a confirmation email that will enclose all the order details, tracking id, and the link; with the help, you can track your order.

Contactless Delivery (Due to Covid19)

Customers can opt for contactless deliveries at such times.

We are not responsible for the theft or losses after the packages are delivered. You have confirmed because, in contactless delivery, the person will keep the order outside your door.

If you have any questions regarding the purchase or the product, feel free to call on
Customer Care no : 1800 000 000
Email : support@hero.com